CONNECTING PEOPLE
WITH HAWAII GOVERNMENT

At Hawaii Information Consortium, our mission is simple.

To enhance the lives of Hawaii citizens by
improving their interactions with government.

YOUR GOVERNMENT,
YOUR WAY

We partner with state, county and federal agencies to build online services that improve government efficiency.

110+

Online Services

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450+

Websites

45

Awards

90+

Partners

WHY HIC?

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We Save Money

Many of our services are implemented and designed at no cost to the state, your agency or Hawaii’s taxpayers. Development for these applications also does not require any general fund expenditures from the state. We can do this because of our unique self funded model.

When transaction fees are not feasible we can still offer services with our competitive hourly development rates.


Cost Avoidance

In 2014, HIC provided more than 23,000 man-hours of labor to our partners at no cost by leveraging our self funded contract, in addition to providing a cost avoidance of more than $5 million. We see more opportunities to save our partners at least $10 – $15 million in the near future.

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Stack of papers

No Lengthy RFP Process

When working with us to build an online service or website, there is no need to release a Request for Proposal. Services have already been procured and HIC is a vendor for eGovernment services within the state of Hawaii. Your agency will sign an agreement with us, then we will work directly with you on all aspects of system development and/or website creation.


Our Success Is YOUR Success

Using the self funded model, it’s in our best interest to encourage high adoption and to get citizens and businesses using our online services. If no one uses them, we don’t generate any revenue and no one wins. This gives us built in incentive to market our own services on your behalf and develop them rapidly. Our success is dependent on your success… and we’ll do everything it takes to make sure we are the best partner you’ve ever had.

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We Will Save You Time

We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.


Dedicated Staff For the Life of the Project

HIC provides ongoing customer service for all of the services we develop for the life of the project. Our customer service staff handle phone, emails, and live chats for all services, as well as providing technical support and answering billing questions.

Customer service on the phone

Family

Happy Citizens

Citizens are happier when they can conduct their business with the government online from anywhere, via mobile or from the comfort of their own home. No more driving in to town, trying to find and pay for parking, and then waiting in long lines. It’s a win – win for everyone!

SUCCESS STORIES

Hawaii.gov

Designed for mobile and built for touch, speech, and accessibility for all users, Hawaii.gov showcases the very best in web design thinking. The site allows the public and businesses to re-imagine how they interact with Hawaii government.

SECURITY IS IMPORTANT TO US

illustration of a lock and computer

Security is the highest priority for HIC. We consider the confidentiality, integrity and availability of our partners and citizens information critical to the services we provide. Our proactive security approach includes working with our state partners to identify and implement internal policies, hardware and software solutions, and industry-leading audit features that mitigate the security risks state government portals encounter.

OUR NEWS

State Business Registration Division Wins IACA Merit Award for “Alert Me” ServicesPosted on June 18, 2015 in AwardsState Business Registration Division Wins IACA Merit Award for “Alert Me” Services post thumbnail
HONOLULU – The state Department of Commerce and Consumer Affairs’ (DCCA) Business Registration Division (BREG) won an International Association of Commercial Administrators (IACA) Merit Award for its “AlertMe” services. The award was presented to Hawaii at the 38th Annual IACA conference, which was held in Savannah, GA from May 17-21, 2015, where a select panel of experts […]
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Hawaii.gov Wins Best In Class AwardPosted on June 5, 2015 in AwardsHawaii.gov Wins Best In Class Award post thumbnail
Hawaii.gov Honored for Excellence In Government by the Interactive Media Awards   HONOLULU – June 4, 2015 — For two years running, the Interactive Media Awards™  (IMA) has named Hawaii Information Consortium (eHawaii.gov) as a Best in Class winner in the Government category for its work on Hawaii.gov, the official website of the Aloha State. The […]
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Read more entries from Awards, Press Releases, Site Launches, Videos & Marketing.

AWARDS

We’ve earned the honor of ‘Best place to work’ for the past 5 years in a row!

  • Award: Best of the Web
  • Award: Best Places to Work
  • Award: Bright Idea
  • Award: 20th Annual Communicator
  • Award: IMI
  • Award: Davey

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