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CONNECTING PEOPLE
WITH HAWAII GOVERNMENT

At Hawaii Information Consortium, our mission is simple.

To enhance the lives of Hawaii citizens by
improving their interactions with government.

YOUR GOVERNMENT, YOUR WAY

We partner with state, county and federal agencies to build online services that improve government efficiency.

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Online Services

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Websites

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Awards

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Partners

WHY HIC?

We Save Money

Many of our services are implemented and designed at no cost to the state, your agency or Hawaii’s taxpayers. Development for these applications also does not require any general fund expenditures from the state. We can do this because of our unique self funded model.
When transaction fees are not feasible we can still offer services with our competitive hourly development rates.

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Cost Avoidance

On average, by leveraging our self funded contract HIC provides a annual cost avoidance of more than $8 million. To learn more, or see specific savings by department, see our 2016 annual report.

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No Lengthy RFP Process

When working with us to build an online service or website, there is no need to release a Request for Proposal. Services have already been procured and HIC is a vendor for eGovernment services within the state of Hawaii. Your agency will sign an agreement with us, then we will work directly with you on all aspects of system development and/or website creation.

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Our Success Is YOUR Success

Using the self funded model, it’s in our best interest to encourage high adoption and to get citizens and businesses using our online services. If no one uses them, we don’t generate any revenue and no one wins. This gives us built in incentive to market our own services on your behalf and develop them rapidly. Our success is dependent on your success… and we’ll do everything it takes to make sure we are the best partner you’ve ever had.

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We Will Save You Time

We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.

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Dedicated Staff For the Life of the Project

HIC provides ongoing customer service for all of the services we develop for the life of the project. Our customer service staff handle phone, emails, and live chats for all services, as well as providing technical support and answering billing questions.

Customer service on the phone

Happy Citizens

Citizens are happier when they can conduct their business with the government online from anywhere, via mobile or from the comfort of their own home. No more driving in to town, trying to find and pay for parking, and then waiting in long lines. It’s a win – win for everyone!

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SUCCESS STORIES

Hawaii.gov

Designed for mobile and built for touch, speech, and accessibility for all users, Hawaii.gov showcases the very best in web design thinking. The site allows the public and businesses to re-imagine how they interact with Hawaii government.

SECURITY IS IMPORTANT TO US

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Security is the highest priority for HIC. We consider the confidentiality, integrity and availability of our partners and citizens information critical to the services we provide. Our proactive security approach includes working with our state partners to identify and implement internal policies, hardware and software solutions, and industry-leading audit features that mitigate the security risks state government portals encounter.

OUR NEWS

Hawaii State Library website wins Best Government Website Award post thumbnailHawaii State Library website wins Best Government Website AwardPosted on September 13, 2017 in Awards
September 13, 2017 — The Hawaii State Library System website is honored to receive the award for Best Government Website from the Web Marketing Association. Prior to the redesign, the website was difficult to navigate, and left library patrons with very little idea of the depth and breadth of the library’s offerings. Outdated technology made […]
Read More Hawaii State Library website wins Best Government Website Award
Hawaii’s User-Centered Redesign of Annual Filing Website Wins Government Standard of Excellence Award post thumbnailHawaii’s User-Centered Redesign of Annual Filing Website Wins Government Standard of Excellence AwardPosted on September 13, 2017 in Awards
September 13, 2017 — The Business Registration Division, Department of Commerce and Consumer Affairs, of the state of Hawaii is honored to receive the Government Standard of Excellence Award from the Web Marketing Association for its Annual Business Filing service. Business owners in the state of Hawaii are required to file an annual report to […]
Read More Hawaii’s User-Centered Redesign of Annual Filing Website Wins Government Standard of Excellence Award

Read more entries from Awards, Press Releases, Site Launches, Videos & Marketing.

AWARDS

We’ve earned the honor of ‘Best place to work’ for the past 5 years in a row!

  • Award: Best of the Web
  • Award: Best Places to Work
  • Award: Bright Idea
  • Award: 20th Annual Communicator
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  • Award: Davey

WORK WITH US

Let’s Get Started