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At Hawaii Information Consortium, our mission is simple.

To enhance the lives of Hawaii citizens by
improving their interactions with government.


We partner with state, county and federal agencies to build online services that improve government efficiency.


Online Services

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We Save Money

Many of our services are implemented and designed at no cost to the state, your agency or Hawaii’s taxpayers. Development for these applications also does not require any general fund expenditures from the state. We can do this because of our unique self funded model.
When transaction fees are not feasible we can still offer services with our competitive hourly development rates.

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Cost Avoidance

On average, by leveraging our self funded contract HIC provides a annual cost avoidance of more than $8 million. To learn more, or see specific savings by department, see our 2016 annual report.

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No Lengthy RFP Process

When working with us to build an online service or website, there is no need to release a Request for Proposal. Services have already been procured and HIC is a vendor for eGovernment services within the state of Hawaii. Your agency will sign an agreement with us, then we will work directly with you on all aspects of system development and/or website creation.

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Our Success Is YOUR Success

Using the self funded model, it’s in our best interest to encourage high adoption and to get citizens and businesses using our online services. If no one uses them, we don’t generate any revenue and no one wins. This gives us built in incentive to market our own services on your behalf and develop them rapidly. Our success is dependent on your success… and we’ll do everything it takes to make sure we are the best partner you’ve ever had.

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We Will Save You Time

We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.

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Dedicated Staff For the Life of the Project

HIC provides ongoing customer service for all of the services we develop for the life of the project. Our customer service staff handle phone, emails, and live chats for all services, as well as providing technical support and answering billing questions.

Customer service on the phone

Happy Citizens

Citizens are happier when they can conduct their business with the government online from anywhere, via mobile or from the comfort of their own home. No more driving in to town, trying to find and pay for parking, and then waiting in long lines. It’s a win – win for everyone!



Designed for mobile and built for touch, speech, and accessibility for all users, showcases the very best in web design thinking. The site allows the public and businesses to re-imagine how they interact with Hawaii government.


illustration of a lock and computer

Security is the highest priority for HIC. We consider the confidentiality, integrity and availability of our partners and citizens information critical to the services we provide. Our proactive security approach includes working with our state partners to identify and implement internal policies, hardware and software solutions, and industry-leading audit features that mitigate the security risks state government portals encounter.


Hawaii State Library Website Wins Communicator Award post thumbnailHawaii State Library Website Wins Communicator AwardPosted on June 5, 2018 in Awards, Press Releases
HONOLULU — The Hawaii State Library System has once again been nationally recognized as a winner in the Communicator Award of Distinction in Government Website category. This marks the third award received in honor of the site since its release in October 2016. “With entries received from across the U.S. and around the world, the […]
Read More Hawaii State Library Website Wins Communicator Award
Hawaii Awards & Notices Data System (HANDS) Makes Procurement Process Easier post thumbnailHawaii Awards & Notices Data System (HANDS) Makes Procurement Process EasierPosted on May 22, 2018 in Press Releases
In November 2017, the Hawaii State Procurement Office (SPO) launched the Hawaii Awards & Notices Data System (HANDS) at HANDS is comprised of several exciting functions but the most notable is its robust search functionality. HANDS is designed to make it easier for vendors to view opportunities from several procurement platforms through the use of […]
Read More Hawaii Awards & Notices Data System (HANDS) Makes Procurement Process Easier

Read more entries from Awards, Press Releases, Site Launches, Videos & Marketing.


We’ve earned the honor of ‘Best place to work’ for the past 5 years in a row!

  • Award: Best of the Web
  • Award: Best Places to Work
  • Award: Bright Idea
  • Award: 20th Annual Communicator
  • ima-laurel-text-1-bic-large
  • Award: Davey


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