Who Are We?
At Hawaii Information Consortium (HIC), our goal is to bring government services to the people. Our sole focus is build digital government services, most of which are completed at NO cost to the state of Hawaii or its taxpayers. While we operate as a for-profit company, state agencies, counties and local government can in many cases, work with us at no cost by utilizing our unique self funded model. We also manage the official website for the state of Hawaii, Hawaii.gov.
Since our creation in 2000, over 110 digital government services have been deployed and over 2.5 million citizens visit our site annually. View the full list of our services.
Located in downtown Honolulu we employ 33 full time staff members.
NIC, a leading eGovernment solutions provider, has similar agreements with 32 other states, including: Alabama, Arkansas, Colorado, Connecticut, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan Secretary of State, Mississippi, Montana, Nebraska, New Jersey, New Mexico, Oklahoma, Oregon, Pennsylvania, Pre-Employment Screening Program (US Department of Transportation), Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, West Virginia & Wisconsin.
What We Do
What We Don’t Do
Oversight of Our Operation
The twentieth Legislature, in 2000 passed Act 292 establishing the Access Hawaii Committee (AHC) to oversee the state of Hawaii’s internet portal activities.
Pursuant to Act 292, the AHC coordinates the activities of HIC and the departments and agencies that utilize the portal. The committee provides oversight of the portal manager including:
- Review of the annual strategic plan and periodic reports on potential new applications and services submitted by the portal manager;
- Review and approval of all charges to portal users;
- Review and approval of service level agreements negotiated by government agencies with the portal manager;
- Review of the annual financial reports and audit of the portal manager;
- Review of annual customer satisfaction surveys conducted by the portal manager; and
- Review of performance measures of the portal submitted as part of the service management plan for portal-wide indicators and application specific indicators.