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HIC collects anonymous feedback from our users via a feedback form located on each of our services. We’ve shared some of their comments below:
Business SearchSite Details
Your site is really great. You made it so easy to find the online documents that I needed and to order them. I’m impressed! Please tell your development team/product team to keep up the good work. This wasn’t what I expected from a government agency.
Kauai Real Property TaxSite Details
I am aware going online is not an option for all, but for those who have the option, should utilize this service. It is very painless. Saves you all the hassle of driving down, waiting in line, then driving back. The site is easy to navigate and make entries. In less than a few minutes you’re done. Too easy!
DCCA Annual FilingsSite Details
Best thing since sliced bread. Saves so much time. This is the best idea government has come up with to pay the bills
Tax Filing & PaymentsSite Details
Processing the GET monthly via the electronic tool is excellent and efficient vs filling and mailing out the hard copy. Thank you… really saves time!
Land Title Records SearchSite Details
Fabulous! Being used to Illinois I didn’t really expect to find the info for the house I sold in 1976 but it was exceptionally accessible and I was even able to order a copy – the $10 fee was gladly paid (it would have been $20 here in Chicago). KUDOS!
Hawaii Business ExpressSite Details
Excellent, excellent web service and design, and the turnaround time for processing is so fast. You have exceeded my expectations and I can’t say enough things about your online service! Mahalo!
Hawaii County Real Property Tax PaymentsSite Details
This is a very easy online payment system to use and it is terrific for those of us in the continental US. Having the printable verification of payment is also a BIG plus!! Thank you for making paying our taxes a little less ‘taxing’!!
I just want to tell you that I just renewed my professional engineer’s license and I am impressed with how great the system is. You sent out a renewal notice and you sent me an email to renew. This is efficiency at its best. Congratulations for a job well done.
Camping ReservationsSite Details
Thanks for putting camping permits online. It is greatly appreciated! Makes it very easy to purchase when coming from out of state.
Hawaii Compliance ExpressSite Details
This is a great service and makes it easy for companies like mine to stay in compliance. The notification process is the best.