No Lengthy RFP Process.
When working with us, there is no need to release a Request for Proposal for Web application development and/or website construction. eHawaii.gov is the pre-approved vendor for eGovernment solutions within the State of Hawaii. Your agency will sign an agreement with Hawaii Information Consortium, and then Hawaii Information Consortium will work directly with your agency on all aspects of application development and/or website creation.
We Will Save You Money.
Many of our services are implemented and designed at no cost to the State or your agency. We can do this because of our unique self funded model. In 2010, we saved our partners over $4 million dollars in labor, printing and postage costs alone. This does not include any IT related costs that they would have incurred with an alternate solution.
When transaction fees are not feasible we can still offer services with our competitive hourly development rates.
No Server Upgrades.
When you work with us we maintain the infrastructure, security scanning, operating systems, hardware and in almost all case software licenses. You do not have to worry about (or pay for) anything.
No Use of General Funds.
Our unique self funded model means that government agencies typically do not pay to develop or maintain new services. Some eHawaii.gov partners choose to fund (discount) online services due to the resulting cost savings from reduced labor, mailing, postage, etc.. Other partners do not have the flexibility to discount their fees, therefore an additional portal administration fee or convenience fee applies. Additionally, many of the services provided through eHawaii.gov do not involve transaction fees and are offered at no cost to the public.
We Will Save You Time.
We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.
Our Success is Your Success.
Using the self funded model, its in our best interest to encourage high adoption and get people and businesses using our your online services. If no one uses them, we don’t generate any revenue and no one wins. This gives us built in incentive to market our own services on your behalf and develop them rapidly. Our success is dependent on your success…and we’ll do everything it takes to make sure we are the best partner you’ve ever had.
Dedicated Staff For the Life of the Project.
Hawaii Information Consortium provides ongoing customer service for all of the applications and services we develop for the life of the project. We provide our own customer service, during normal business hours Monday – Friday. Our customer service staff handle phone, emails, and live chats for all services, as well as providing technical support and answering billing questions.
Citizens are happier when they can conduct their business with the government online from anywhere, via mobile or from the comfort of their own home. No more driving in to town, trying to find and pay for parking, and then waiting in long lines. It’s a win – win for everyone!