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At Hawaii Information Consortium, our mission is simple.

To enhance the lives of Hawaii citizens by
improving their interactions with government.


We partner with state, county and federal agencies to build online services that improve government efficiency.


Online Services

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We Save Money

Many of our services are implemented and designed at no cost to the state, your agency or Hawaii’s taxpayers. Development for these applications also does not require any general fund expenditures from the state. We can do this because of our unique self funded model.
When transaction fees are not feasible we can still offer services with our competitive hourly development rates.

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Cost Avoidance

On average, by leveraging our self funded contract HIC provides a annual cost avoidance of more than $8 million. To learn more, or see specific savings by department, see our 2016 annual report.

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No Lengthy RFP Process

When working with us to build an online service or website, there is no need to release a Request for Proposal. Services have already been procured and HIC is a vendor for eGovernment services within the state of Hawaii. Your agency will sign an agreement with us, then we will work directly with you on all aspects of system development and/or website creation.

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Our Success Is YOUR Success

Using the self funded model, it’s in our best interest to encourage high adoption and to get citizens and businesses using our online services. If no one uses them, we don’t generate any revenue and no one wins. This gives us built in incentive to market our own services on your behalf and develop them rapidly. Our success is dependent on your success… and we’ll do everything it takes to make sure we are the best partner you’ve ever had.

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We Will Save You Time

We will help you streamline your processes and help you maximize efficiency. In turn, your agency can spend more time on productive work, and less time dealing with paper filings or data entry.

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Dedicated Staff For the Life of the Project

HIC provides ongoing customer service for all of the services we develop for the life of the project. Our customer service staff handle phone, emails, and live chats for all services, as well as providing technical support and answering billing questions.

Customer service on the phone

Happy Citizens

Citizens are happier when they can conduct their business with the government online from anywhere, via mobile or from the comfort of their own home. No more driving in to town, trying to find and pay for parking, and then waiting in long lines. It’s a win – win for everyone!



Designed for mobile and built for touch, speech, and accessibility for all users, showcases the very best in web design thinking. The site allows the public and businesses to re-imagine how they interact with Hawaii government.


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Security is the highest priority for HIC. We consider the confidentiality, integrity and availability of our partners and citizens information critical to the services we provide. Our proactive security approach includes working with our state partners to identify and implement internal policies, hardware and software solutions, and industry-leading audit features that mitigate the security risks state government portals encounter.


Hawaii State Public Library System Website Wins Silver Davey Award post thumbnailHawaii State Public Library System Website Wins Silver Davey AwardPosted on October 25, 2018 in Awards
The Hawaii State Public Library System has been nationally recognized as a winner in the 14th annual Davey Awards competition. This is the fifth award the site has received since its release in October 2016. The Hawaii State Public Library System serves as a pillar of our island community helping to nurture a lifelong love […]
Read More Hawaii State Public Library System Website Wins Silver Davey Award
Electronic Filing Now Available for Solar Water Heater Variance Applications post thumbnailElectronic Filing Now Available for Solar Water Heater Variance ApplicationsPosted on September 12, 2018 in Site Launches
The Hawaii State Energy Office (HSEO) recently announced architects and mechanical engineers can now apply for a variance from the Hawaii Revised Statutes law (HRS  §196-6.5) online.  State law requires all new single-family dwellings in Hawaii to be built with a solar water heating system unless a variance is granted under limited circumstances. Until now, variance requests […]
Read More Electronic Filing Now Available for Solar Water Heater Variance Applications

Read more entries from Awards, Press Releases, Site Launches, Videos & Marketing.


We’ve earned the honor of ‘Best place to work’ for the past 5 years in a row!

  • Award: Best of the Web
  • Award: Best Places to Work
  • Award: Bright Idea
  • Award: 20th Annual Communicator
  • ima-laurel-text-1-bic-large
  • Award: Davey


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