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State ID Card Applications

Update:  This service was retired on 11/30/2012 and is no longer available. To make an appointment online, please visit the new system: alohaq.honolulu.gov/?0

Attorney General Mark Bennett announced a new Internet service to help Hawaii residents expedite their Hawaii State identification card applications. The Hawaii State ID card online system is available at: stateid.ehawaii.gov.

The new service allows applicants to fill in an online application form, pay by credit card over eHawaii.gov’s secure payment system, and obtain a customized list of required documents before going to the state ID card office to complete the final steps of the application process. Applicants who bring a printed online application receipt to the office, together with the required documents listed on the receipt, may use an express line to have their documents verified and their photograph taken.

The Hawaii Criminal Justice Data Center (HCJDC), which operates the state ID card office, issues almost 80,000 cards each year. Currently, applicants must fill out a paper application form and pay with cash, in person. The heavy demand for state ID cards often causes long lines, and some applicants bring incomplete documentation and must return to the office at a later time.

“The new system is fast and easy,” said Liane Moriyama, administrator of the HCJDC. “It will reduce applicants’ waiting time by eliminating the need for staff to process cash payments and manually re-enter application information into the state ID system. It will also reduce incidents of incomplete documentation because the system tells applicants which documents they need to bring based on the information they enter in the online application.”

The service fee is $3. The traditional application process will continue to be available for applicants who do not have access to the Internet or prefer to pay with cash. The HCJDC is a division of the Department of the Attorney General.

The new online service is part of the Lingle-Aiona Administration’s continuous effort to increase state government efficiency by implementing electronic services. Currently eHawaii.gov has more than 30 online applications that residents, businesses and even visitors may use to conduct business with the state government via the Internet.

Hawaii’s official Internet portal, www.ehawaii.gov, is managed by Hawaii Information Consortium (HIC), a Hawaii corporation and wholly owned subsidiary of eGovernment firm NIC Inc. (NASDAQ: EGOV). HIC works with state agencies to enable them to conduct state business online and improve public access to government information.

About eHawaii.gov

Hawaii’s official Internet portal, eHawaii.gov, is managed by Hawaii Information Consortium, LLC, part of eGovernment firm NIC’s (NASDAQ: EGOV) family of companies. Hawaii Information Consortium works with state agencies to enable them to conduct state business online and improve public access to government information.

About NIC

NIC Inc. (NASDAQ: EGOV) is the nation’s leading provider of official government portals, online services, and secure payment processing solutions. The company’s innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. NIC provides eGovernment solutions for more than 3,000 federal, state, and local agencies that serve 97 million people in the United States. Additional information is available at egov.com.

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